Kozebiu Oasis Shipping Policy

At Kozebiu Oasis, every package is a ceremonial transmission. We ship with intention, care, and clarity to ensure your products arrive safely and in alignment with our standards.
1. Processing Time
All orders are prepared with sacred attention. Please allow 3–5 business days for processing before shipment. Custom or seasonal items may require additional time, which will be noted at checkout.
2. Shipping Methods & Carriers
We offer standard and expedited shipping options through trusted carriers. Shipping rates and delivery times are calculated at checkout based on your location and selected method.
3. Domestic & International Shipping
We currently ship within the United States. International shipping may be available upon request or during ceremonial launches. Customs fees, duties, and taxes are the responsibility of the recipient.
4. Order Tracking
Once your order ships, you will receive a tracking number via email. You may follow your package’s journey through the carrier’s website. If you do not receive tracking within 7 days, please contact our ceremonial support team.
5. Delivery Issues
If your package is delayed, lost, or arrives damaged, notify us within 7 days of delivery. We will assess the situation and offer a resolution aligned with our ceremonial integrity and customer care standards.
6. Shipping Integrity
Each item is packaged with ritual precision and energetic protection. We do not guarantee delivery dates, but we do guarantee our commitment to quality, transparency, and ceremonial fulfillment.